// TicketManager | [1.21] | [FULLY CUSTOM GUI INTERFACE] | [SQL SUPPORT] \\ icon

// TicketManager | [1.21] | [FULLY CUSTOM GUI INTERFACE] | [SQL SUPPORT] \\ -----

Allow players creation of / staff management of tickets easily and orderly! 99% Customizeable!




- Updated to 1.21
----------, Sep 21, 2024

- Spigot change broke a hacky feature where you could add enchantment glow to non-enchanted items. I must remove that feature now.
----------, Jan 7, 2024

NOTE: config.yml will auto backup, update, and reset. Carry over values where necessary.
- Fixed textured skulls not working requested by @ ncKing
- General updates to more properly work on 1.18-1.20
----------, Sep 12, 2023

- Fixed a bug where adding a message to a closed ticket never stops adding messages typed in chat.
- Reported by @ adminapple
----------, Aug 16, 2023

- Updated to 1.20.1
- Fixed 1.19.1 cHaT SecUrITy breaking everything
----------, Jun 28, 2023

HEADS UP. CONFIGS WILL AUTOMATICALLY BE BACKED UP AND RESET TO INTRODUCE NEW VALUES. FEEL FREE TO CARRY OVER THE OLD CONFIG VALUES WHERE APPLICABLE.
- I had added the ability for SQL per request. The original request was for someone to have a centralized database but multiple servers he didn't run all at the same time. It was brought to my attention if you run multiple servers at the same time there was infinite desync unless you manually '/tm reload'ed. Now there is a configurable interval for autoupdating your tickets. Longer periods of time lead to less lag but more chance for desync (multiple users creating a new ticket which is given the same ID because both servers don't know about the other). Shorter periods of time lead to less desync, but more lag (I don't know how much because it's very dependent on your MC server as well as your SQL server). It is up to you to tinker with.
----------, Jan 13, 2022

- 1.18 update swapped to new SQL implementation. Had a bug. Now it works. Still functions super gross behind the scenes but SQL is stupid and I don't want to learn it properly sorry.
----------, Dec 23, 2021

- Simply updated to Minecraft 1.18.x
- Now requires Java 17
----------, Dec 22, 2021

- Added the feature for ticket messages to automatically wrap to the next line upon exceeding a configurable length (everyone plays with different UI scaling so I didn't want to hardcode a length). This was recommended by @PEGbasti and should have been in the plugin from the beginning really.
- This feature brings an automatic config update and backup. If you changed anything in it, feel free to enter the backup file and carry over your changes to the new, current "config.yml" file.
----------, Oct 27, 2021

- Added support for 1.17. Dropping all official support for earlier versions. Download old plugin versions if you need them.
- Fixed a bug where staff viewing closed tickets didn't have a back button in the GUI.
----------, Aug 17, 2021

- Added creation coordinates to "server" section of tickets. This allows staff to know where the player was even if they log off for example.
- Suggested by @OwningYou on discord.
----------, Jun 8, 2019

- Fixed the bugs which came about from 1.13 breaking everything
- Updated to 1.14. Nothing below 1.14 is supported. Don't whine to me.
----------, Apr 27, 2019

- Fixes a debug accidentally left in the build. Reported by CarsonJF
----------, Apr 14, 2019

The plugin has been updated to support 1.13. With that, however, support for everything below 1.13 has been dropped and users should download old, unsupported versions.
----------, Dec 15, 2018

Changed the whisper command from "/whisper" to whatever the server staff wants configured. Suggested by @LordLazor
----------, Jun 29, 2018

Added player notifications for when a staff member adds a message to their ticket and/or closes it as requested by @Aicii .
BE SURE TO RESET YOUR message.yml BY DELETING/BACKING UP YOUR OLD COPY.
----------, Jun 29, 2018

Changed some default messages in messages.yml. If you already have it all configured then don't worry but if you use the defaults, you might as well delete it and have the updated version regen.
----------, Jan 3, 2018

Attempted fix at the conflict between this and massive core in making the ticket creation's message being sent through to chat.
----------, Jan 3, 2018


SUGGESTED BY _Vesemir_
----------, Dec 23, 2017

Essentials chat is apparently screwing things up. This is my first attempt at fixing it.
----------, Dec 22, 2017

I had to rush this update out because of a time constraint and I left some debug in. It should be fixed now :)
----------, Dec 9, 2017

Attempted to fix SQL :)
----------, Dec 8, 2017

Now you can customize messages in message.yml. Also fixed a bug in the ticket creation screen. Wasn't really a bug but the default config setup was wrongly configured so yeah fixed that.
----------, Dec 7, 2017

You guys gave me your suggestions and I heard them loud and clear. Custom items have been added. GUI names can be configured. Categories can be renamed. Let me know how it all works :)
----------, Dec 7, 2017

Resource Information
Author:
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Total Downloads: 5,204
First Release: Dec 6, 2017
Last Update: Sep 21, 2024
Category: ---------------
All-Time Rating:
16 ratings
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