Been a Tebex user for well over 2 years now. I am not sure what the hate is about. As long as you have a working bank account connected and you are following all the mojang guidelines on your store, I don't see a reason to use anything other than Tebex.

If you feel like you have a genuine issue or would like to discuss it with a fellow Tebex user, feel free to drop me a DM. Or better, email tebex support.

Thanks, Tebex, for allowing me to freely accept payments. After getting my Stripe account closed for the 5th time, I was not sure how to even run the server, but this made my life easier.

I used this plugin for the first time a few years ago. Now I’m downloading it again for my server, but de webshop needs to get a “review”. then it’s reviewed, and they begin about screenshots, and what players can get out of crates. For sure that I’m not using this plugin anymore! What a bullshit.

Good complement, thanks for updating, I have been using tebex for 3 years and I am grateful to you, ChampiCraft present in this review

I would've given 5 stars if it wasn't because now they have to review your store.
Seriously, they've literally asked me to upload a photo of what my rank's kit has, when literally 1 year ago I could make my webstore without having to upload images. I find it acceptable, but now with the crates, why would I have to upload an image of what the crate has? Literally everyone before buying them sees what's inside in it in-game.
I'm going to craftingstore.

As a Tebex customer for four years, I've decided to quit Tebex forever in favor of better alternatives available.

When I first set up my webshop with Tebex in 2020, it was a different experience. Back then, they didn’t take any share of our sales and offered many features for free that are now behind a paywall, such as coupons, promotions, and webstore design options. These features are still free with other webshop providers. Since 2020, Tebex has only gotten progressively worse. They started putting features behind a paywall and then began taking a share of sales. They introduced "Tebex Wallet," which holds your funds for days before you can withdraw them. Previously, payments went instantly to my PayPal account.

What finally made me quit Tebex was their introduction of a "webshop review" system, where someone reviews your shop and approves it or not. Tebex has made hundreds of dollars from me, either from buying their premium services or from the shares they started taking from my sales. Not once did they, nor my customers, complain about anything. Then, they sent me an email expressing "concern" about the crates available for my ranks, demanding a screenshot of a preview of my crates to approve the store. I consider this very insulting and unprofessional, especially since I've been a long-term customer and my content is completely EULA compliant, and other webshop alternatives have none of this review process nonsense.

In short, I strongly recommend looking for an alternative due to:

- Outrageous prices for basic features that are free with other webshop providers
- A large share of your sales being taken by Tebex
- Progressively worsening service and higher costs
- Holding your funds for days before you can withdraw them
- A ridiculous review process


on a positive note, and the reason i do not give one star, package delivery works just fine and it's almost instant, and despite being far worse than other services, it still gets it's job done, just leaves a lot to desire when compared to the alternatives

My funds been stuck with tebex for the past 3 months, this is disgusting behavior, the lack of response and the auto messages are horrendous.

Very nice monetization functions, easy to use, seems to work well with my spigot, full of discord integration functions, server commands, subscription, it's really a good plan to monetize your server, add to the whitelist , etc... thanks for the work

Terrible plugin and support. Plugin throws random errors and takes forever to send purchased packages. Fees are way too high for the lack of support.

It does work well, is a bit tricky but I don't know why some players cannot buy from my store with the error message ''Unable to find a player with that username''.

My server is an Offline server, I have Geyser and Bedrock users have a *. I don't have Bungecord. I would love to get some help with this tbh

Horrific.

1. The website is awful. It looks slick, but the store pages they give you aren't. Basic garbage unless you buy a premium page.
2. The editor in the website is a buggy nightmare. Good luck styling any of your text, they'd be better off just letting you add raw HTML.
3. Their approval time is a sham. It won't take you 1-2 days to get approved (which is already a long time). I'm on day 3, no service.
4. You have to pay for an SSL certificate if you want to use their CNAME service. I get that other Minecraft services do this, but that's absurd. You can just use certbot and it's free, they could offer a basic certbot integration.
5. There are settings when setting up packages that are ambiguous, not a single setting is defined in their docs which rarely get updated.

Honestly a complete waste of time. It took a long time to input all my packages into their buggy, undocumented editor. just to be stuck waiting for approval past their max wait time.

Avoid at all costs.

Another error when the command executes

[18:47:46 WARN]: [Tebex] Task #20454 for Tebex v2.0.2 generated an exception
java.lang.NullPointerException: Cannot invoke "java.lang.CharSequence.toString()" because "replacement" is null
at java.lang.String.replace(String.java:2961) ~[?:?]
at io.tebex.sdk.obj.QueuedCommand.getParsedCommand(QueuedCommand.java:46) ~[tebex-bukkit-2.0.2.jar:?]
at io.tebex.sdk.platform.Platform.lambda$null$7(Platform.java:270) ~[tebex-bukkit-2.0.2.jar:?]
at org.bukkit.craftbukkit.v1_18_R2.scheduler.CraftTask.run(CraftTask.java:101) ~[pufferfish-1.18.2.jar:git-Pufferfish-72]
at org.bukkit.craftbukkit.v1_18_R2.scheduler.CraftScheduler.mainThreadHeartbeat(CraftScheduler.java:483) ~[pufferfish-1.18.2.jar:git-Pufferfish-72]
at net.minecraft.server.MinecraftServer.tickChildren(MinecraftServer.java:1534) ~[pufferfish-1.18.2.jar:git-Pufferfish-72]
at net.minecraft.server.dedicated.DedicatedServer.tickChildren(DedicatedServer.java:486) ~[pufferfish-1.18.2.jar:git-Pufferfish-72]
at net.minecraft.server.MinecraftServer.tickServer(MinecraftServer.java:1458) ~[pufferfish-1.18.2.jar:git-Pufferfish-72]
at net.minecraft.server.MinecraftServer.runServer(MinecraftServer.java:1228) ~[pufferfish-1.18.2.jar:git-Pufferfish-72]
at net.minecraft.server.MinecraftServer.lambda$spin$1(MinecraftServer.java:318) ~[pufferfish-1.18.2.jar:git-Pufferfish-72]
at java.lang.Thread.run(Thread.java:840) ~[?:?]

Me sale este error en la consola
[Tebex] Failed to get online commands: java.lang.NullPointerException: Cannot invoke "String.replaceFirst(String, String)" because "id" is null
[22:29:02 WARN]: java.util.concurrent.CompletionException: java.lang.NullPointerException: Cannot invoke "String.replaceFirst(String, String)" because "id" is null
[22:29:02 WARN]: at java.base/java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:315)
[22:29:02 WARN]: at java.base/java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java:320)
[22:29:02 WARN]: at java.base/java.util.concurrent.CompletableFuture$UniAccept.tryFire(CompletableFuture.java:722)
[22:29:02 WARN]: at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:510)
[22:29:02 WARN]: at java.base/java.util.concurrent.CompletableFuture.complete(CompletableFuture.java:2179)
[22:29:02 WARN]: at tebex-bukkit-2.0.0.jar//io.tebex.sdk.request.TebexRequest$1.onResponse(TebexRequest.java:120)
[22:29:02 WARN]: at tebex-bukkit-2.0.0.jar//io.tebex.plugin.libs.okhttp3.internal.connection.RealCall$AsyncCall.run(RealCall.kt:519)
[22:29:02 WARN]: at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1144)
[22:29:02 WARN]: at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:642)
[22:29:02 WARN]: at java.base/java.lang.Thread.run(Thread.java:1623)
[22:29:02 WARN]: Caused by: java.lang.NullPointerException: Cannot invoke "String.replaceFirst(String, String)" because "id" is null
[22:29:02 WARN]: at tebex-bukkit-2.0.0.jar//io.tebex.sdk.util.UUIDUtil.mojangIdToJavaId(UUIDUtil.java:14)
[22:29:02 WARN]: at tebex-bukkit-2.0.0.jar//io.tebex.sdk.platform.Platform.lambda$handleOnlineCommands$4(Platform.java:193)
[22:29:02 WARN]: at java.base/java.util.concurrent.CompletableFuture$UniAccept.tryFire(CompletableFuture.java:718)
[22:29:02 WARN]: ... 7 more

The plugin isn't working well in Minecraft Offline/Bedrock mode

[14:21:37 WARN]: [Tebex] Failed to get online commands: java.lang.NullPointerException: Cannot invoke "String.replaceFirst(String, String)" because "id" is null
[14:21:37 WARN]: java.util.concurrent.CompletionException: java.lang.NullPointerException: Cannot invoke "String.replaceFirst(String, String)" because "id" is null
[14:21:37 WARN]: at java.base/java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:315)
[14:21:37 WARN]: at java.base/java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java:320)
[14:21:37 WARN]: at java.base/java.util.concurrent.CompletableFuture$UniAccept.tryFire(CompletableFuture.java:722)
[14:21:37 WARN]: at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:510)
[14:21:37 WARN]: at java.base/java.util.concurrent.CompletableFuture.complete(CompletableFuture.java:2147)
[14:21:37 WARN]: at tebex-bukkit-2.0.1 (1).jar//io.tebex.sdk.request.TebexRequest$1.onResponse(TebexRequest.java:120)
[14:21:37 WARN]: at tebex-bukkit-2.0.1 (1).jar//io.tebex.plugin.libs.okhttp3.internal.connection.RealCall$AsyncCall.run(RealCall.kt:519)
[14:21:37 WARN]: at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
[14:21:37 WARN]: at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
[14:21:37 WARN]: at java.base/java.lang.Thread.run(Thread.java:840)
[14:21:37 WARN]: Caused by: java.lang.NullPointerException: Cannot invoke "String.replaceFirst(String, String)" because "id" is null
[14:21:37 WARN]: at tebex-bukkit-2.0.1 (1).jar//io.tebex.sdk.util.UUIDUtil.mojangIdToJavaId(UUIDUtil.java:14)
[14:21:37 WARN]: at tebex-bukkit-2.0.1 (1).jar//io.tebex.sdk.platform.Platform.lambda$handleOnlineCommands$4(Platform.java:195)
[14:21:37 WARN]: at java.base/java.util.concurrent.CompletableFuture$UniAccept.tryFire(CompletableFuture.java:718)
[14:21:37 WARN]: ... 7 more

Would not recommend my worst enemy to use Tebex. Signed up for a year to save money for my small minecraft server, then they removed the legacy plan which was why I was using Tebex. The problem was not Tebex removing the legacy plan, it was that they denied my refund request for the coming months (which was like 10 remaining months).

I know "Tebex Checkout" was a great thing for players not running their own businesses, however it did not match my business since Tebex took out fees on payments. Fees I could ignore since I already did my own accounting, took VAT on incoming payments and handled my own chargeback payments. And with collecting my own VAT, I was able to to reverse VAT on all my outcome. It did not match my business at all.

I had been a customer on Tebex (Buycraft) for over 8 years when this happend. Which really shows how this company treat their customers.

Plugin is a total unfunctional mess.
Will gladly re-visit the review section once issues are solved.
I begun converting a few production servers to this with high hopes, only to be met with broken commands, console spam on startup, etc.
Not a good start at all Tebex.

I had to recorrect my original review after realizing the work Tebex put into this update. A long lasting console spam issue has finally been resolved! Looking forward to other updates from this essential plugin.

This "updated" plugin has so many issues already. It doesn't even seem that Tebex tested this in a production setting. /tebex checkout, lookup, sendlink all throw an internal error has occurred message. I have opened an issue on GitHub and would be more than happy to update this rating when this is addressed.

An industry standard. Just wish Tebex addressed the unresolved "Fetching all due players... players (0 found)" spam in the server console.

By far the best payment solution for servers that I've tried, and Tebex Analytics is a great feature to include as well!