Advanced Mod-request is a plugin meant for the server owner that wants to help players while they are offline or when staff members aren't online! Absolutely no external API's needed! Runs as is, has it's own customization GUI, messages with placeholders, and help list! Create reports, reply to reports, close, open, flag, delete, and so on! Data management is what you need when you want a ticket plugin, and here it is, what are you waiting for, with 99% customization, the sky is the limit!
Highlights:
- Reply: Both the player that opened a ticket, and a ticket admin can reply to a ticket if they need further details.
- Close/Open: Ability to close a ticket or re-open a ticket on the fly without any issues.
- Flag: Give tickets a higher priority than others to give them more attention to moderators to attempt to resolve the issue.
- Resolve: A resolved ticket allows players to rate their experience, but only if the ticket was closed and an admin left a reply on the ticket.
- Commands: All ticket management can be done with commands, such as opening, closing, flagging and replying to a ticket!
Customization:
- Move and change item slots in the Info menu as well as change the item according to the tickets status!
- Massive amounts of control when it comes to working on a ticket, quickly teleport to a ticket, check replies and a tickets importance level.
Data Management:
- MySQL: For data management with lite interactions to minimize connection time, and lag time.
- Rating: Allow players to rate how well their experience was on their ticket once!
- Flagging: Give tickets a higher priority or stand out over others, showing a notification when an allowed staff member joins no matter if the ticket is opened or closed!
Optional:
- PlaceholderAPI : Allowing for hundreds of thousands of placeholders/variables anywhere in the gui!
- Update checker: Get notified when there is a new version available on the plugin page!
- MySQL sync: If you have a multiple connected servers, sync your tickets every so often to keep all servers up to date!
- Categories: Customize your own report categories with a simple config style, and make players choose the category they want to submit a ticket in with a user interface! Lets make tickets great again!
- Importance: Allow players to show how important their ticket is when submitting the ticket with a GUI!
- Notifications: Allows mods to receive notifications when a ticket is created, claimed, and much more with Discord Integration! Also show when a players ticket has an update on a ticket.
- Discord: Full DiscordSRV integration with a `!ticket` discord command, allong with certain ticket importance/categories to go into specific channels along with changeable messages
- Templates : Create templates for new tickets with predetermined message and an optional category and/or importance
- Multi-Server: Support for multiple servers, allowing to connect to the server where the ticket was created
- Filtering: Extensive filtering system, allowing to view tickets by importance, status, and more! (in '/acm list' or '/acm status')
- #1 - Download/Purchase AdvancedModreq.jar
- #2 - Upload AdvancedModreq.jar into your plugins folder
- #3 - Install any Soft Dependencies below so first installation works flawlessly.
- #4 - Reload/Restart your server, configure and execute "/modreq reload" and set!

- /modreq categories - View all enabled categories (if enabled)
- /modreq claim <ticketID> - Claim a ticket or list your claimed tickets
- /modreq close <ticketID> [message] - Close an open ticket, add an optional resolved message.
- /modreq create [message] - Open a ticket
- /modreq delete <ticketID> - Delete a singular ticket!
- /modreq flag <ticketID> - Flag a ticket for mandatory service and have staff be notified whether the ticket is open or closed!
- /modreq help [page] - Shows all commands
- /modreq importance <ticketID> <1-5> - Change the importance level of any ticket
- /modreq language <lang> - Change lang files on the go
- /modreq list [all/claim/close/flag/open] [chat] - View all open/closed tickets in a GUI, or in chat
- /modreq manage - Massive ticket management in one clean inventory
- /modreq open <ticketID> - Reopen a closed ticket!
- /modreq purge <open/close/all> - Purge all tickets with the following status.
- /modreq rate <ticketID> <1-5> - Rate a ticket if the player owns it and the ticket is resolved!
- /modreq reload - Reloads the plugin
- /modreq replies <ticketID> - View replies on a ticket
- /modreq reply <ticketID> <message> - Reply to an open ticket
- /modreq settings - Edit plugin settings while in-game
- /modreq status [player] - View only your ticket status'
- /modreq tp <ticketID> - Teleport to the designated ticket
- /modreq unclaim <ticketID> - Unclaim a ticket you claimed
- /modreq version - Shows the running version of the plugin

- DiscordSRV - Broadcast messages to a certain channel to advise others or your staff about updates on a ticket.
- PlaceholderAPI - For having custom placeholders for other plugins! Or for custom gui's such as AdvancedCustomMenu or AnimatedMenu! And even use placeholders in items inside of the plugin!
- Fanciful (API) (included) - An api allowing for easy creation of json messages in minecraft.
- Permissions Plugin - This plugin was tested on version 1.23.4 of PermissionsEX, but any permissions plugin will do!
- LuckPerms - Ability to use DiscordSRV "!ticket" commands while a player is offline on the MC server, but online on the Discord client.
- Vault - Ability to read vault based permissions.

- %advancedmodreq_total% - Amount of tickets in total, no matter their status!
- %advancedmodreq_total_player% - Amount of personal tickets in total, no matter their status!
- %advancedmodreq_flagged% - Amount of flagged tickets!
- %advancedmodreq_flagged_open% - Amount of open flagged tickets!
- %advancedmodreq_flagged_closed% - Amount of closed flagged tickets!
- %advancedmodreq_unflagged% - Amount of un-flagged tickets!
- %advancedmodreq_unflagged_open% - Amount of open un-flagged tickets!
- %advancedmodreq_unflagged_closed% - Amount of closed un-flagged tickets!
- %advancedmodreq_total_open% - Amount of open tickets!
- %advancedmodreq_total_player_open% - Amount of open personal tickets!
- %advancedmodreq_total_closed% - Amount of closed tickets!
- %advancedmodreq_total_player_closed% - Amount of closed personal tickets!
- %advancedmodreq_total_claimed% - Amount of claimed tickets!