Hi,

I'm very sorry to hear about your poor experience with KixsChatGames and my support. I understand how frustrating and time consuming it can be to deal with server issues like this and a lack of support from the developer.

With the sheer volume of tickets and inquires I receive, it is not uncommon for some tickets to appear to be ignored. In reality, I am just working through a very large queue and doing my best to prioritize what seems most pressing. Unfortunately, many users feel as though they have an extremely pressing issue and ping me repeatedly when in reality it is not that. This adds to the complication because it makes it harder for me to sort everything. Like in your case, even with pinging some pressing tickets may unintentionally fall into low priority. In that case it's important to reach out to me via SpigotMC dms or even consider DMing me directly on Discord or writing in the support channel instead of a ticket. These all raise the likeliness I will be able to respond accordingly to the priority of the request.

While I do my best to to keep up with all inquires, there is typically a delay before I can fully address every request. I am only one person and pleasing everyone is simply not feasible at this scale. I am a student and have extremely limited time these days to nurture my plugins and users like I did in the past. In the limited time I do have to provide support, I have to prioritize critical issues reported by multiple users over support for implementing new features such as Folia support, or addressing one off issues likely stemming from the environment the plugin is running in. At the end of the day I am a Spigot developer and this is a Spigot plugin. I have never had intention to add multi platform support for it, even for Paper. While its certainly something I'd like to do for all my resources eventually, I do not have the time on my hands at this period and instead am focusing on keeping scope maintainable for my resources.

If you reach back out in my support discord and reference this review I would be happy to take a look at your situation and see what I can do. I have not received other reports of significant performance problems relating to this plugin, so I believe your experience may be partially or entirely related to your environment or configuration. I'd also like to mention that by enabling the sync response processor the plugin will actually use more resources and process responses on the main thread, which is highly unadvisable over asynchronous processing. This option should only be enabled if you have issues with the async processor. Async processing may appear laggier if the server is already under load because it is waiting for the server to have sufficient resources before processing, as to not further lag the server.

Finally, regarding your open source comment, I totally agree. I'm happy to let you know that I do plan to open source all my paid resources at some time in the near future so the users and plugins can receive the development and improvements that I have been unable to provide due to my personal circumstances.

All in all I appreciate the mostly positive review. And again please feel free to reach back out. SpigotMC dms are the best place for extremely urgent problems as I receive much less traffic there.

Thank you very much for the kind review and recommendation!
Glad you enjoy the plugins :)

Thank you for the kind review! <3

Thanks so much! Glad you like the plugins :)

Thanks for the review and recommendation!

Thank you for another 5 stars!! :D

Thank you for the kind words and recommendation!

Review much appreciated! Glad you enjoy the plugin :)

I apologize for the slow responses, university takes up most of my time these days. I do my best when I have the free time though :)

I'm afraid the delayed answer registration is not a bug. The plugin runs async to prevent lag, meaning if the server is under load, KCG waits until there is enough available resources to complete processing. The only thing I can do about this is to add an option to make processing sync, which will cause lag if your server is already under load.

It's good practice to restart your server daily. If you're using a lot of plugins, chances are a good few are not handling their memory usage properly. As you've said, after 3-5 days the issue occurs, which leads me to believe that the server memory is being slowly consumed by memory leaks in other plugins, which ultimately makes async tasks delayed.

I am happy to add a sync option, but do note that this will cause lag if the server is already under load, which it appears to be.

Hope this helps clear things up! Thank you

Thank you for the kind rating! I'm glad to hear the plugin has worked well for your server

Thank you for the 5 star :D

Thank you, glad you like it :)

Glad you like it!! Thanks for the kind words :)

Thanks so much :)

Thank you for the kind words!

Glad you like it :D

Thank you!

Thank you for the kind words :)

Thank you! Leaderboards are on their way :)

Glad you like it!

Made my day, thank you :)

Thank you!

Thank you for the kind words!

Thank you!

Thank you! Happy you like it!

Thank you for the kind words!

Glad you like it :)

Thanks for the kind review :)

Glad you like it!

Thank you for the review! I will add the force start command next release :D

Thank you for the kind words! Happy you like it :)

Thank you! Glad you like it :D

Thank you for the kind review!