7.1.0 - Minor Release
Finally, there's another update!

Changelog
- clean up and optimized a lot of code sections
- added a few new options in config.yml
- updated many comments in config.yml
- fixed a few potential bugs (e.g. catch errors, unnecessary loops, unused methods, unexpected behaviour etc.)
- added and changed many commands and permissions
- removed /request, the main command is replaced by /ticket
- thoroughly tested on spigot 1.8.8, 1.12.2, 1.14.4 and 1.15.2
- should be compatible with spigot 1.7.x - 1.15.x
- tested on a few production servers and no major issues were found
- [Important] added a config rename module: Admin360 will rename the old config file into "config_old.yml" while generating a new one

Update Instructions
You are highly recommended to update to this version as soon as possible. You do not have to delete your old config file because it will be renamed automatically to "config_old.yml" on server restart. But it is always the best practice if you can make a backup of it. After a new config is generated, you can compare the new one with the old one and start migrating your settings and custom messages.

Updated Documentation
For the new workflow, commands and permissions, please take a look at the updated plugin home page: https://www.spigotmc.org/resources/admin360-reloaded.28285/