#Version 2.0.0

#Set it to true if you would like the players to be reminded to
#give a feedback right after the ticket was closed.
showReminder: true

#The time interval in seconds to remind the players to do a
#feedback in case they forget. (This would be a bit annoying)
reminderFrequency: 20

#Prefix: Set the prefix of the message
prefix: '&b&lAdmin360 &f&l>&7 '

#Message when no admin is online
noadmin: '&7Sorry, Sir/Madam. There are no staff onlining at the the moment.'

#Helpme Section (/helpme or /request helpme)
#When players do /helpme, it would show 4 types of messages.
#Case1 (helpme_status_waiting) : You have already opened a ticket. The command takes no effect.
#Case2 (helpme_status_inprocess) : An Admin is helping you. The command takes no effect.
#Case3 (helpme_status_waitfeedback) : An Admin has just closed the ticket, but you have not given a feedback yet. The command takes no effect.
#Case4 (requestmessage) : Neither Case 1 to Case 3. You are allowed to open a ticket.
helpme_status_waiting: '&7Sir/Madam, We already have a pending ticket from you. Please be patient and our staff is going to approach you soon!'
helpme_status_inprocess: '&7An admin should be helping with your ticket right now.'
helpme_status_waitfeedback: '&7We are awaiting for your generous feedback!'
requestmessage: '&7Sir/Madam, Thanks for opening a ticket. We are more than happy to help you soon :) !'


#Next Request Section (/request next)
#When an admin do /request next, it would show 2 types of messages.
#admin_norequestinqueue: No tickets or requests in queue. You can take a rest xd.
#admin_alreadyattend: You are helping a player, but the ticket has not closed yet.
admin_norequestinqueue: '&7There are no tickets remaining at the moment. Take a rest~~'
admin_alreadyattend: '&7You have already attended to help a player!'


#Close Ticket Section (/request close)
#When an admin do /request close, it would show 2 types of messages.
#admin_notattending: You are not attending any tickets. No tickets to be closed.
#admin_closedticket: You have successfully closed the ticket.
admin_notattending: '&7You are not attending any requests!'
admin_closedticket: '&7You have closed a ticket successfully! '


#Feedback Reply Message Section (/request yes or /request no)
#When players do /request yes or /request no in feedback, it would show 2 types of messages.
#noneedtofeedback: There is no need for you to feedback because you did not open a ticket or you have already made a feedback.
#thanksforthefeedback: Thanks for the feedback.
noneedtofeedback: '&7There are no tickets that are awaiting for your feedback at the moment.'
thanksforthefeedback: '&7Thank you for your feedback, Sir/Madam. Have a nice day!'


#Feedback Message Section
#Message when players are asked to give a feedback after the admin has closed the ticket.
giveafeedback: '&7Your constructive feedbacks would be our motivation to make a better server! '


#Status Section (/request status)
#When players do /request status, There are 3 types of messages
#status_norequestyet: You have no tickets or requests opened.
#status_adminisattending: An Admin is helping you currently.
#status_waitingforfeedback: You have not answered the feedback yet.
status_norequestyet: '&7You do not have any requests yet.'
status_adminisattending: '&7Sir/Madam, An admin is attending your request right now.'
status_waitingforfeedback: '&7We are still awaiting for your generous feedback.'


#Cancel Section (/request cancel)
#When players do /request cancel, There are 4 types of messages
#cancel_norequest: You have no tickets or requests opened, thus you can cancel nothing.
#cancel_cancancel: You have cancelled the ticket successfully.
#cancel_toolate_adminattend: You cannot cancel the ticket because an admin is helping you currently.
#cancel_toolate_waitingfeedback: You cannot cancel the ticket because you have to answer the feedback first.
cancel_norequest: '&7Sir/Madam, You do not have any ticket currently. '
cancel_cancancel: '&7Your ticket has been successfully cancelled. Thanks for using the system!'
cancel_toolate_adminattend: '&7Sorry, Sir/Madam. It would be too late to cancel your ticket now. An admin is going to attend it now.'
cancel_toolate_waitingfeedback: '&7Sorry, Sir/Madam. It would be too late to cancel your ticket now. We are awaiting for your generous feedback!'



#Admin360-Reloaded is maintained by Dennie and Thomas from Hong Kong.