Please consider opening a support request on my Discord server.
Click here
https://support.plugin.ga/ to access my server and open a support ticket.
Support is available from monday to friday but I will try to help you as soon as you send the message.
Without the full server log I can't help you.....
I always try to help whenever I can but without any information about your server I cannot tell you what is the cause of the issue you wrote about (server version, list of plugins, precise error message...)
I hope you understand, thanks for your time and have a nice day.